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How do I cancel an Interac e-Transfer?


How do I cancel an Interac e-Transfer image
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In today’s interconnected world, sending and receiving money has become a lot easier. One popular mode of money transfer in Canada is the Interac e-Transfer. But what if you’ve made a mistake while sending an e-Transfer and you need to reverse it?

Overview of Interac e-Transfer

Interac e-Transfer is a popular method of transferring money between bank accounts in Canada. It’s fast, safe, and convenient. But just like any other financial transaction, errors can occur. You may have entered an incorrect amount or sent money to the wrong email address. In such cases, you may need to cancel the transaction.

Situations that Warrant an Interac e-Transfer Cancellation

There are several scenarios where you might need to cancel an Interac e-Transfer:

  1. Incorrect recipient details: You mistakenly entered the wrong email address or mobile number.
  3. Wrong amount: You entered an incorrect amount to be transferred.
  5. Change of plans: You or the recipient decided to cancel the transaction for personal reasons.

Can You Reverse an Interac e-Transfer?

Unfortunately, reversing an Interac e-Transfer that has already been deposited is not possible. You must directly contact the recipient to arrange a return of the funds.

How to Cancel an Interac e-Transfer

As long as the recipient has not accepted the transfer and deposited the funds, you can cancel an Interac e-Transfer. Here’s how:

  1. Sign in to your online banking account: This is where you initiated the Interac e-Transfer.
  3. Navigate to the transaction history: Look for the option to view your payment or transaction history.
  5. Select the e-Transfer you wish to cancel: Find the Interac e-Transfer transaction that you want to cancel, and select it.
  7. Use the cancel option: There should be an option to cancel the transfer. The process for cancelling an e-Transfer can vary depending on your financial institution, whic may also have a cancellation fee. Always contact your bank for specific and accurate information.

What If There Is No Cancel Option?

If there is no cancel option available, it means the recipient has already accepted the transfer or the recipient has set up Autodeposit, and the funds have been deposited into their account. In this case, you cannot cancel the transfer.

Autodeposit Feature

Autodeposit is an Interac e-Transfer feature that allows users to have incoming Interac e-Transfers automatically deposited into their bank account, which eliminates the need for a security question and answer. If the recipient has this feature enabled, you cannot cancel the transfer.

How to Reclaim an Expired Interac e-Transfer

An Interac e-Transfer will expire after 30 days if the recipient hasn’t accepted it. After it has expired, you have 15 days to reclaim it and deposit the money back into your account.

  1. Log in to your Online Banking: This is where you initiated the Interac e-Transfer.
  3. Go to Payment History: Look for the option to view your payment or transaction history.
  5. Select the expired e-Transfer: Find the Interac e-Transfer transaction that has expired, and select it.
  7. Use the reclaim option: There should be an option to reclaim the transfer. If you haven’t reclaimed your transfer within 15 days after it expires, your bank may apply a fee to deposit the money back into your account.

Limitations on Interac e-Transfers

Like most financial transactions, there are limits on the amount you can send via Interac e-Transfer. Each financial institution sets their own limits, so it’s best to check with your bank for specifics.


While Interac e-Transfers are convenient and easy to use, mistakes can happen. Knowing how to cancel an e-Transfer can save you a lot of trouble. Always double-check the recipient’s details and the amount before confirming the transaction. And remember, once the funds have been accepted, there’s no way to reverse the transaction.

This guide should provide you with all the information you need to cancel an Interac e-Transfer. However, always remember to check with your financial institution for the most accurate and up-to-date information.

Keep in mind that the best way to avoid needing to cancel an e-Transfer is to always double-check your information before confirming a transaction. And, as always, only send money to parties you know and trust.

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Author Bio

Mohamed Konate

Mohamed Konate is a personal finance expert, blogger, and marketing consultant based out of Toronto. He is a former financial services professional who worked for many years at major Canadian financial institutions where he managed the marketing strategy around various financial products ranging from credit cards to lines of credit. Mohamed is passionate about personal finance and holds a Bachelor in Business Administration from the University of Quebec (Montreal) and a Master in International Business from the University of Sherbrooke (Quebec).He is also the author of the Canadian Credit Card Guidebook. Read his full author bio