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How to get a free credit report In Canada?

Our disclosure We follow high standards of editorial integrity on this website to help you make informed decisions. This article may include links to services and products from our partners. We may receive compensation when you sign up, at no cost to you. It does not change our unbiased reviews, evaluations or advice. Please take a look at our disclosure.

Written by Mohamed Konate
Published: November 18, 2023

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There are 2 options to order a FREE credit report

Order by telephone

Call the credit bureau and follow the instructions

Your request will be process once you confirm your identity

Order by mail or fax

Make your request in writing using the forms provided Transunion Canada and Equifax Canada
Provide copies of two pieces of identification
You must receive your credit report by mail

Equifax

Telephone:1-800-465-7166

Hours of operation: 8:00 AM until 5:00 PM EST, Monday to Friday

Address

Equifax Canada Inc.
Consumer Relations Department
Box 190 Jean Talon Station
Montreal, Quebec
H1S 2Z2

TransUnion

(For all provinces except Quebec)

Telephone:1-800-663-9980

Hours of operation:7:00 AM until 8:00 PM EST, Monday to Friday

Address

Trans Union of Canada Inc.
Consumer Relations Center
PO Box 338, LCD 1
Hamilton, Ontario
L8L 7W2

(For Quebec residents)

Telephone:1-877-713-3393 or 514-335-0374

Hours of operation: 8:30 AM until 9:00 PM EST, Monday to Friday

Address

Trans Union (Echo Group)
1600 Henry Bourassa Boul Ouest
Suite 200
Montreal, PQ
H3M 3E2

Author Bio

Mohamed Konate

Mohamed Konate is a personal finance expert, blogger, and marketing consultant based out of Toronto. He is a former financial services professional who worked for many years at major Canadian financial institutions where he managed the marketing strategy around various financial products ranging from credit cards to lines of credit. Mohamed is passionate about personal finance and holds a Bachelor in Business Administration from the University of Quebec (Montreal) and a Master in International Business from the University of Sherbrooke (Quebec).He is also the author of the Canadian Credit Card Guidebook. Read his full author bio