How to get a free credit report In Canada?

Published by Mohamed Konate | Updated Aug 26, 2023

There are 2 options to order a FREE credit report

 Order by telephone

Call the credit bureau and follow the instructions

  • Your request will be process once you confirm your identity

Order by mail or fax

  • Make your request in writing using the forms provided Transunion Canada and Equifax Canada
  • Provide copies of two pieces of identification
  • You must receive your credit report by mail



Hours of operation: 8:00 AM until 5:00 PM EST, Monday to Friday


Equifax Canada Inc.
Consumer Relations Department
Box 190 Jean Talon Station
Montreal, Quebec
H1S 2Z2


(For all provinces except Quebec)


Hours of operation:7:00 AM until 8:00 PM EST, Monday to Friday


Trans Union of Canada Inc.
Consumer Relations Center
PO Box 338, LCD 1
Hamilton, Ontario
L8L 7W2


(For Quebec residents)

Telephone:1-877-713-3393 or 514-335-0374

Hours of operation: 8:30 AM until 9:00 PM EST, Monday to Friday


Trans Union (Echo Group)
1600 Henry Bourassa Boul Ouest
Suite 200
Montreal, PQ
H3M 3E2

Author Bio

Mohamed Konate

Mohamed Konate is a personal finance expert, blogger, and marketing consultant based out of Toronto. He is a former financial services professional who worked for many years at major Canadian financial institutions where he managed the marketing strategy around various financial products ranging from credit cards to lines of credit. Mohamed is passionate about personal finance and holds a Bachelor in Business Administration from the University of Quebec (Montreal) and a Master in International Business from the University of Sherbrooke (Quebec).He is also the author of the Canadian Credit Card Guidebook.

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