What Should I Do If I Lost My Visa?

Published by Mohamed Konate | Updated Feb 27, 2022
What Should I Do If I Lost My Visa?

What Should I Do If I Lost My Visa?


You can’t find your Visa anywhere. You were sure it was in your wallet, but it’s not there. You check at your computer desk, in your car and even call the last place you used it to see if you left it there. No luck — your Visa is lost. The worst fear about a lost Visa is that someone else might find it and use it, accumulating debt in your name. If a credit card is lost, it may have been stolen for the purpose of unauthorized use. You might be tempted to give it some time and look around. While backtracking your steps is a good idea, you’re going to want to make sure someone else cannot commit fraud with your credit card. Here’s what you should do if your Visa is lost.


Call Your Credit Card Company


To prevent any unauthorized charges on your credit card, you will want to call your credit card issuing company. Normally you’d find the customer service number on the back of your card, but since it’s lost, you’ll need to get the number from an old bill or search for it online. Have your information ready to confirm your identity. Customer service representatives will usually use information like your name, date of birth, and address to confirm your ID. They may ask you when you first noticed the card lost and the last time you used it to make sure there hasn’t been any fraudulent purchases. Then they will cancel the lost card and issue you a new one that will arrive in the mail. Some credit card companies offer to freeze accounts, so the card cannot be used, but it gives you some time to look for it, if you truly believe it’s been misplaced and you just need some time to find it. Generally, credit card companies will treat lost cards the same as stolen cards because of the risk of it being used fraudulently.

Watch Your Bills


After you get a new card, or find your old card, and have your account unfrozen, you will want to confirm that there have been no mysterious charges to your account. If you happen to find some, you will want to call you credit card issuer and initiate a case. Always prevent fraud by reporting lost or stolen credit cards and questionable transactions.

Author Bio

Mohamed Konate

Mohamed Konate is a personal finance expert, blogger, and marketing consultant based out of Toronto. He is a former financial services professional who worked for many years at major Canadian financial institutions where he managed the marketing strategy around various financial products ranging from credit cards to lines of credit. Mohamed is passionate about personal finance and holds a Bachelor in Business Administration from the University of Quebec (Montreal) and a Master in International Business from the University of Sherbrooke (Quebec).He is also the author of the Canadian Credit Card Guidebook.

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