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How to get a free credit report In Canada?

Our disclosure We follow high standards of editorial integrity on this website to help you make informed decisions. This article may include links to services and products from our partners. We may receive compensation when you sign up, at no cost to you. It does not change our unbiased reviews, evaluations or advice. Please take a look at our disclosure.

Written by Mohamed Konate
Published: November 18, 2023

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There are 2 options to order a FREE credit report

Order by telephone

Call the credit bureau and follow the instructions

Your request will be process once you confirm your identity

Order by mail or fax

Make your request in writing using the forms provided Transunion Canada and Equifax Canada
Provide copies of two pieces of identification
You must receive your credit report by mail

Equifax

Telephone:1-800-465-7166

Hours of operation: 8:00 AM until 5:00 PM EST, Monday to Friday

Address

Equifax Canada Inc.
Consumer Relations Department
Box 190 Jean Talon Station
Montreal, Quebec
H1S 2Z2

TransUnion

(For all provinces except Quebec)

Telephone:1-800-663-9980

Hours of operation:7:00 AM until 8:00 PM EST, Monday to Friday

Address

Trans Union of Canada Inc.
Consumer Relations Center
PO Box 338, LCD 1
Hamilton, Ontario
L8L 7W2

(For Quebec residents)

Telephone:1-877-713-3393 or 514-335-0374

Hours of operation: 8:30 AM until 9:00 PM EST, Monday to Friday

Address

Trans Union (Echo Group)
1600 Henry Bourassa Boul Ouest
Suite 200
Montreal, PQ
H3M 3E2

Author Bio

Mohamed Konate

Mohamed Konate, MBA Mohamed Konate is a licensed Mortgage Agent (FSRA #10530, Mortgage Alliance) and Life & Health Insurance Broker (Elite Harvest Financial) based in Whitby, Ontario, serving families and businesses across the Durham Region and throughout Ontario. With over 15 years of experience in the Canadian financial industry — including senior roles at major banks — Mohamed combines deep expertise in mortgages, life insurance, and financial strategy to help clients buy homes, renew or refinance their mortgages, and protect their families with tailored insurance solutions. He is also the founder of MyRateCompass.ca, a trusted Canadian personal finance website offering unbiased insights and practical tools to empower consumers. Mohamed holds both a Bachelor’s and MBA in Business Administration from Quebec universities, and is passionate about making complex financial decisions simple and accessible. 👉 Learn more about working with Mohamed – Mortgage Broker in Ontario 👉 Connect at EliteHarvestFinancial.ca